Last updated: Aug 10, 2025

Terms & Conditions

Welcome to ACA ONE (operated by EL ACA GROUP LLC). By using our website, products, and services, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By visiting our website, you agree to comply with these Terms & Conditions, our Privacy Policy, and any other legal notices posted. If you do not agree, please discontinue use immediately.

2. Services

We provide Internet and TV services in the United States. Availability, speeds, and installation depend on location and provider agreements. Service descriptions and fees are provided at the time of purchase.

3. User Responsibilities

  • Provide accurate, current, and complete information.
  • Maintain secure account credentials.
  • Notify us of any unauthorized use of your account.
  • Use services only for lawful purposes.

4. SMS Messaging Consent

By submitting your phone number, you authorize ACA ONE / EL ACA GROUP LLC to send you SMS text messages related to your account and services, including:

- Appointment reminders.

- Payment confirmations.

- Technical support notifications.

Message frequency varies. Message & data rates may apply. You may opt out anytime by replying STOP. Reply HELP for assistance.

We do not send marketing SMS unless you explicitly consent.

5. Payments & Billing

  • Payments must be made according to your selected plan.
  • Late or failed payments may result in suspension or termination.
  • Fees, taxes, and charges will be disclosed in your service agreement.

6.Website Usage & Cookies

You agree not to misuse our website by attempting unauthorized access, hacking, or engaging in unlawful activities. We use cookies and analytics tools to improve performance, personalize experiences, and enhance services.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by ACA ONE / EL ACA GROUP LLC or its licensors. You may not copy, distribute, or use content without prior written permission.

8. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the website after changes means you accept the updated terms.

9. Governing Law

These Terms are governed by the laws of the State of Ohio, United States. Any disputes will be resolved through binding arbitration in Ohio, unless otherwise required by law.

10. Limitation of Liability

ACA ONE / EL ACA GROUP LLC is not liable for:

- Service interruptions or delays caused by third-party providers or carriers.

- Loss of data due to user negligence or force majeure.

- Indirect, incidental, or consequential damages.

10. Termination

We may suspend or terminate your services if you violate these Terms or engage in fraudulent/illegal activity.

10. Contact Us

  • Call us: (419) 573-1571
  • Send Email: support@acaone.net
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Thank you — your number is confirmed to receive important updates about your Internet/TV service (installation, payment reminders and support notifications). Reply STOP to opt-out, HELP for help.